FAQs

Talking therapy is a term used to describe a range of psychological therapies. A safe and confidential space is offered where a person can talk about their emotional difficulties and find ways to move forward.

What you share with your therapist is confidential unless they feel there is a risk to you, somebody else or they are required to share that information by law. In most circumstances your therapist will discuss this with you.

Your therapist will explore what has brought you to therapy and what you would like to achieve. This will help you and your therapist decide on what will be the most suitable type of treatment to help you. Once identified your therapist will answer any questions you have regarding the treatment.

Appointments are available throughout the day with a limited availability on evenings and weekends. Your therapist will try and be as flexible as possible in order for you to access support.

Face to face appointments are available.

This will be discussed in the first session and a number of sessions will be recommended. A review will be scheduled mid-way to discuss how the sessions are going and if more are required.

Talking therapy can help with a range of difficulties from anxiety disorders, depression, relationship difficulties and much more. Explore what therapy can help with.

It is understood that sometimes sudden events such as emergencies happen that may make it necessary for you to cancel your appointment last minute. In general, if you fail to give more than 24 hours' notice of your intention to cancel or postpone an agreed therapy session a fee will be charged. You can discuss this in more detail with your therapist.

We understand that attending therapy can be scary. We recommend that you attend sessions alone as it gives you a space to talk freely and openly.

Unfortunately, you will not be able to contact your therapist in between sessions. You will be provided with helpline numbers for services such as Samaritans and Shout where you can access support in between sessions. If you feel you cannot keep yourself safe then you should take yourself to the nearest A&E department or call the emergency services.